Privacy policy

 
CryptoTrace Kenya – Privacy Policy
Effective Date: [15/08/2025]

 
1. Introduction
CryptoTrace Kenya (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and communications.

By using our services, you agree to the terms of this Privacy Policy.

 
2. Information We Collect
We may collect the following types of personal and business information:

a. Directly from You

Full name and contact details (email, phone, address)
Identification documents (e.g., ID, passport) when required by law
Payment and billing information
Case or investigation details provided by you
b. Automatically

Website usage data (IP address, browser type, pages visited)
Cookies and similar tracking technologies
c. From Third Parties

Public records
Law enforcement agencies
Regulatory databases
Client referrals
 
3. How We Use Your Information
We process your personal data for:

Providing our cryptocurrency investigation and compliance services
Verifying your identity and meeting AML/CTF requirements
Communicating with you about services, updates, and reports
Legal and regulatory compliance
Internal record keeping and quality control
 
4. Legal Basis for Processing
We process personal data under:

Consent (where you agree to specific processing)
Contract performance (to deliver requested services)
Legal obligations (to comply with AML/CTF, data protection, and law enforcement requests)
Legitimate interests (to operate and improve our services)
 
5. Data Sharing and Disclosure
We will never sell your data.
We may share your information only with:

Law enforcement and regulatory authorities (when legally required)
Service providers under confidentiality agreements
Legal counsel and auditors
International partners, subject to lawful transfer safeguards
 
6. International Data Transfers
Where we transfer personal data outside Kenya, we ensure appropriate safeguards are in place in compliance with the Kenya Data Protection Act and applicable laws.

 
7. Data Security
We use industry-standard measures, including:

Encrypted communications (email, file transfer)
Secure cloud storage with access controls
Non-disclosure agreements for staff and contractors
Regular system security audits
 
8. Data Retention
We retain personal data only as long as necessary for:

Fulfilling the purposes outlined in this policy
Legal, regulatory, and reporting requirements
After this period, we securely delete or anonymize your data.

 
9. Your Rights
Under the Kenya Data Protection Act (and, where applicable, GDPR), you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to processing for legitimate interests
Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)
 
10. Cookies
Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can manage cookies through your browser settings.

 
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

 
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:

CryptoTrace Kenya
Email: [email protected]
Phone: +254 700 000 000
Website: www.crypto-trace-ke.com
Address: Nairobi, Kenya